pgsLegal Notice
Our pgs platform operates an online gaming and sportsbook service available only in jurisdictions where local law permits such activity. We do not offer our services in jurisdictions where online wagering is prohibited by law. This notice outlines the legal scope of our pgs service, your responsibilities as a user, and how we handle compliance and data protection.
We at pgs take jurisdiction and regulatory compliance seriously. Before you open an account, you must verify that our service is legal in your location and that you meet all eligibility requirements under applicable law. We cannot provide legal advice about gaming regulations in your area—that responsibility rests with you.
This page explains what pgs does, where we operate, and what we expect from users who access our platform. Our support team across Jakarta, Bandung, Surabaya, Medan, and Semarang can answer operational questions, but for legal or regulatory matters, we recommend consulting local authorities or a legal professional in your jurisdiction.
Service scope and jurisdiction on pgs
Our pgs platform offers slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live casino tables (blackjack, roulette, baccarat, Dragon Tiger), esports betting (Mobile Legends, Free Fire, PUBG Mobile), and traditional sports coverage (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton). We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet.
We do not operate in jurisdictions where online gaming is prohibited by law. We do not claim to be licensed in any specific country. Our service is available only where applicable law permits. If you are uncertain whether pgs is legal in your location, you should not open an account until you have verified the legal status with local authorities or a qualified legal professional.
We reserve the right to restrict or terminate service in any jurisdiction without notice if legal circumstances change. If we cease service in your location, we will assist you in withdrawing your account balance through standard withdrawal procedures. We do not guarantee continuous service availability in any region.
Your responsibility to verify legality
Users are responsible for verifying that access and use of pgs comply with the laws of their own jurisdiction. We do not provide legal advice about gaming regulations.
Account eligibility and verification on pgs
To open an account on pgs, you must meet the age and eligibility requirements of the law applicable to your jurisdiction. We do not specify a single global age threshold—instead, you must comply with the age of majority and gaming eligibility rules where you reside. By creating an account on pgs, you confirm that you meet all legal requirements in your location.
Our pgs platform requires identity verification (KYC) before you can withdraw funds. We ask for a valid national ID or passport, proof of address, and phone number confirmation. We review these documents within one business day. If we cannot verify your identity or if we detect inconsistencies, we will contact you with next steps. If verification fails, your account cannot proceed to withdrawal.
We do not knowingly permit account creation by ineligible users. If we discover that you do not meet eligibility criteria—for example, if your ID shows you are below the legal age in your jurisdiction—we will close your account and refund your balance according to our standard withdrawal procedures. We actively monitor for age misrepresentation and fraudulent documentation.
Your legal obligations when using pgs
You are solely responsible for understanding and complying with the laws of your own jurisdiction before accessing pgs. Gaming laws vary widely across regions—some jurisdictions permit online gaming under specific licenses, others prohibit it entirely, and others operate in gray areas with unclear regulation. It is your obligation to research your local laws and make an informed decision about whether to use pgs.
We do not warrant that our service is legal where you are located. By opening an account on pgs, you accept full responsibility for verifying legality in your jurisdiction. If your local law prohibits online gaming or restricts access to platforms like pgs, you should not open an account. If you use pgs in violation of your local law, any resulting legal consequences are your responsibility alone, not ours.
Some jurisdictions treat online gaming accounts as taxable income. You are responsible for reporting and paying any taxes owed on your pgs activity according to your local tax law. We do not provide tax advice. If you have questions about tax obligations, consult a tax professional in your jurisdiction.
Data protection and privacy on pgs
We collect personal data during account creation and verification—name, email, phone number, identity document, and address. This data is used solely for account administration, fraud prevention, and regulatory compliance. We store KYC documents securely according to industry standards. We do not sell or share your data with third parties except where required by law or to fulfill payment processing.
During your account activity, we log all transactions—deposits, withdrawals, game plays, bets—and timestamps of these actions. We retain transaction logs for a minimum of five years for anti-money-laundering and fraud investigation purposes. If we receive a legal request (subpoena, warrant, or regulatory inquiry), we may disclose your data to authorities as required by law.
For complete details about our data practices, see our privacy policyWe use industry-standard encryption (HTTPS) and session management to protect your account. We recommend enabling two-factor authentication (2FA) for additional security. If you wish to access, correct, or delete your personal data, contact our support team. We will respond to data-access requests within ten business days, subject to legal obligations.
Legal contact and dispute resolution on pgs
If you have legal or compliance questions about our pgs service, contact our support team through your account dashboard or via email. Our team operates during business hours and responds to most inquiries within one business day. We maintain support operations across Jakarta, Bandung, Surabaya, Medan, and Semarang to serve users across Indonesia.
If you have a dispute with pgs that cannot be resolved through our standard support process, you may request formal dispute resolution. We will investigate your claim and provide a written response within five business days. If you remain unsatisfied, you may escalate to arbitration or court proceedings according to the laws of your jurisdiction, though such proceedings are subject to the liability limits set out in our terms of use
For regulatory or licensing inquiries, our legal team can be contacted through official channels. We do not provide legal advice, but our support team can explain how our pgs policies apply to your specific situation. Response times for complex legal inquiries may exceed one business day. All communication with our pgs support team should include your account number, email address, and a clear description of your issue.